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UniFida supports GDPR

UniFida's single customer view solves many of the challenges posed by GDPR

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Automating GDPR compliance:

  • Using UniFida your agents can search for an individual, and see what they have consented to, or not given permission for, at the same time as updating preferences.
  • If a customer asks what data you hold on them, known as a subject access request, you are one click away from sending them an email with all of it laid out clearly for them to check.
  • Or they may want to be forgotten, in which case UniFida deletes all their personal data, and reports this back to your upstream systems.

fulfills subject access requests and manages your customers' consents